We specialise in looking after you – Britain’s small businesses. Supplying the essential services small businesses need to operate, we make life simple for owners by bringing all your essential services onto one, easy to digest bill. In addition to this, you’ll also benefit from our fantastic UK-based customer service team, should you have any questions regarding your account.

So, what happens next?
You needn’t worry, we’ve taken care of everything for you and your services will remain unaffected. There has been no change to your pricing. As a Unitel Direct customer, you’ll be on our terms and conditions from 14th January 2020. These can be viewed at www.uniteldirect.co.uk/terms/. Please note that your Direct Debit that was formerly collected by Uniplus will now be collected by Unitel Direct, you don’t need to do anything. Your current terms and conditions can be found here.

About Unitel Direct
Being part of the Unitel Group, which has over 160,000 customers and 20 years’ experience in providing business to business services such as Fixed Lines and Calls, Broadband, Mobile, Gas and Electricity, Water and Insurance, we understand the market and have a range of services tailored to your business needs.

We put our customers first
In addition to our fantastic service, we also take great pride in our credentials when it comes to customer care. We currently hold the Customer First accreditation, one which is granted to companies which show a lasting commitment to an exceptional level of service provided to their customers.

Useful contact details
Customer Services: 0330 124 7118
Mon-Fri 8am to 6pm
Email: customerservices@uniteldirect.co.uk
Address: 1st Floor, Victoria House, Pearson Way, Thornaby, Stockton-on-Tees TS17 6PT