Cookie Policy

Cookie Policy

Last updated: 06-05-2026

This Cookie Policy explains how Unitel Direct Ltd (“we”, “our”, or “us”) uses cookies and similar technologies on our website.
This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function efficiently and provide information to website owners.
Cookies may be:

  • First-party cookies (set by us)
  • Third-party cookies (set by external providers)

2. Our Approach to Cookies

We follow guidance issued by the

Information Commissioner’s Office

Accordingly:

  • We do not set non-essential cookies without your prior consent
  • We provide clear information and equal choice (Accept / Reject)
  • Consent is freely given, informed, and unambiguous
  • Refusing cookies is as easy as accepting them

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off.
They are used for:

  • Security
  • Session management
  • Load balancing
  • Storing your cookie preferences

Certain strictly necessary cookies required for security, network functionality, and consent management may operate without consent, as permitted under PECR.

3.2 Functional Cookies

These cookies enable enhanced functionality, such as:

  •  Embedded content (e.g. video playback)
  •  Remembering preferences

These cookies are only set after your consent where required.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting aggregated and anonymised data.

Examples include:

  •  Pages visited
  •  Time spent on pages
  •  Navigation patterns

These cookies are only activated after you provide explicit consent.

3.4 Marketing Cookies

  • Marketing cookies may be used to:
  •  Track browsing behaviour
  •  Deliver relevant advertising
  •  Measure campaign performance

These cookies are only used if you opt in.

4. How Consent Is Managed

We use a custom-built consent management system integrated with

Google Tag Manager

How it works:

  •  By default, all non-essential cookies are blocked
  •  Tags and scripts are only triggered after consent is given
  •  If you reject cookies, tracking technologies remain disabled

This ensures compliance with prior consent requirements under PECR.

5. Third-Party Services

We may use trusted third-party services such as:

  •  YouTube (for embedded videos)
  •  Stripe (for payments)
  •  Content delivery networks (CDNs)

6. Managing Your Preferences

You can control your cookie preferences at any time by:

  •  Using the option available on our website
  • Adjusting your browser settings

You may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

7. Cookie Duration

Cookies may be stored for different durations:

  •  Session cookies – deleted when you close your browser
  • Persistent cookies – remain until they expire or are deleted

We ensure cookies are not retained longer than necessary.

8. Consent Records

To demonstrate compliance with UK GDPR, we maintain records of user consent, including:

  • Consent status
  •  Timestamp
  • User preferences

These records are securely stored and used only for compliance purposes.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

Changes in legal requirements
Changes in our use of cookies
Updates will be published on this page.

10. Contact Us

If you have any questions about this Cookie Policy, please contact:

Email: gary.sandwith@uniteldirect.co.uk

Company: Unitel Direct Ltd

Website: https://uniteldirect.co.uk

11. Your Rights

Under UK data protection law, you have the right to:

  •  Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing in certain circumstances
  • Lodge a complaint with the

Information Commissioner’s Office

12. Compliance Commitment

We are fully committed to respecting and protecting the privacy of our users and continuously work to ensure our website operates in compliance with applicable data protection laws, including the UK GDPR and PECR.

While we implement technical and organisational measures designed to prevent non-essential cookies and tracking technologies from operating without consent, no online system or technology can be guaranteed to be completely error-free, uninterrupted, or free from unforeseen technical issues.

If you believe that any cookie, tracking technology, or third-party service has operated in a manner inconsistent with your preferences or this Cookie Policy, we encourage you to notify us immediately so we can investigate and take appropriate corrective action.

You can report any concerns relating to cookies, consent preferences, or website privacy behaviour by contacting:

Email: gary.sandwith@uniteldirect.co.uk

We take all privacy-related concerns seriously and are committed to reviewing and resolving reported issues promptly and transparently.

By using our website, you confirm that you have read and understood this Cookie Policy.

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